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What Should i do after payment?

After purchasing a product, the download link will be sent to your email.
Please check the email address you provided during checkout. You can find the download link in your Email inbox. If it's not there, we recommend checking your spam folder.

In addition to email delivery, the download link will also be available on the checkout  page. So even if you entered the wrong email by mistake, you can still download your product directly from the website after completing the payment.

If for any reason you're unable to download the product after purchase, simply send us an email describing the issue. Please note that this is an international Website, and depending on the time of your purchase, it might be nighttime for us. So kindly allow 6–7 hours for a response. As soon as we see your message, we will resend the download link. Your patience gives us motivation to serve you better. click below bottom to email Gioumeh.

What should i do if purchased file was incomplete or mistake?

If the product you purchased is incomplete or not what you expected, don’t worry — just send us an email explaining the issue. We will either send you the correct and complete file or refund your payment according to our refund policy. just send us a Email and wait 6–7 hours. We will resolve your issue as soon as we receive it, and there’s no need to open a PayPal Case.

Our services are processed through PayPal Platform, and we fully comply with PayPal’s rules and regulations. We understand that customer satisfaction is the top priority. That’s why we aim to upload all products with full descriptions and without any errors. However, occasional mistakes can happen. Please trust us and be patient — we will resolve any issue you face as soon as we are notified.click below bottom to email us